Last update: 07 May 2026

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YACHT WITH US INTERNATIONAL LIMITED (hereinafter “YACHT WITH US”) is a yacht charter brokerage and travel agency registered with Companies House under number 16638800, acting as an intermediary between the Client and partner cruise organisers, yacht charter fleet operators and yacht owners. YACHT WITH US should not be confused with its partner cruise organisers, fleet operators or charter agencies, who retain sole responsibility towards the Client regarding the trip, yacht charter or cabin yacht charter booked by the Client.

For all provisions not specifically provided for in these General Terms and Conditions of Sale – Cabin Charters, the Client shall refer to the general and specific terms and conditions of sale of the cruise organiser, fleet operator or charter agency, which shall apply and be binding upon the Client both within the framework of their relationship with the cruise organiser, fleet operator or charter agency and with YACHT WITH US.

All of the cruise organiser’s general and specific terms and conditions of sale are accordingly of a contractual nature as between YACHT WITH US and the Client. In the event of any contradiction between these General Terms and Conditions of Sale and those of the cruise organiser, these Terms and Conditions shall prevail with regard to the relationship between the Client and YACHT WITH US. The cruise organiser’s terms shall remain exclusively applicable to the relationship between the Client and the cruise organiser.

It is therefore essential to read both these General Terms and Conditions of Sale and those of the cruise organiser.

 

Article 1: Services provided by YACHT WITH US

1.1.

YACHT WITH US acts solely as an intermediary between the Client and the cruise organiser, fleet operator or charter agency. It shall not under any circumstances be held liable for any actions, commitments, negligence, non-performance, loss or damage relating specifically to the relationship between the Client and the cruise organiser, fleet operator or charter agency.

 

1.2.

The information provided prior to booking is supplied in conjunction with the presentations and documents available on the YACHT WITH US website, quotations, proposals and documents provided by the cruise organiser, fleet operator or charter agency. All photos, images, services and activities are provided for illustrative and informational purposes only and may not correspond exactly to the services ultimately delivered.

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Article 2: Ability to travel

The Client warrants that they are fully fit to undertake the selected trip. YACHT WITH US and/or the cruise organiser may refuse registration, departure or continuation of travel for any person deemed unfit. In such cases, the Client shall not be entitled to any reimbursement or compensation.

Clients must inform YACHT WITH US of any condition that may affect their ability to travel and may be required to provide a medical certificate.

Pregnant travellers must obtain medical clearance. Women beyond 24 weeks of pregnancy may be refused boarding.

Children under 6 years old are generally not accepted, except in limited cases for specific cabin yacht charters.

The Client and all passengers undertake to read and comply with the safety instructions, as well as the safety rules explained by the captain upon boarding. In the event of inappropriate behaviour compromising the safety of guests, crew or the vessel, the captain reserves the right to expel any passenger whose behaviour is incompatible with safety requirements and the wellbeing of the guests. In such cases, no refund, compensation or reimbursement of any kind shall be due to the Client or passenger concerned.

 

Article 3: Placing and validating an order

3.1.

Orders are initiated via email, telephone or online quotation request.

3.2.

Upon acceptance of a quotation, payment instructions will be issued.

3.3.

Final validation of the booking shall occur upon receipt of the payment or deposit for the cabin yacht charter/yacht trip into the YACHT WITH US bank account. By making payment for the cabin charter, the Client confirms acceptance of these Terms and Conditions and all contractual terms.

3.4.

A confirmation email shall serve as proof of booking.

3.5.

In the event of unavailability, an alternative will be proposed to the Client or a full refund issued. Cabin allocation may vary within the same category.

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Article 4: Prices

4.1.

Prices are indicative until confirmed at the time of booking.

4.2.

It should also be specified that certain taxes or additional costs (including, but not limited to, tourist taxes, visa fees and/or tourist card costs) imposed by the authorities of certain countries are not included in the price and must be paid by the Client on site. Such taxes/costs will be indicated separately in the description and/or invoice.

4.3.

In addition, unless expressly stated otherwise, prices do not include expenses of a personal nature or incidental to the service, including but not limited to personal travel/cancellation insurance, flights, transfers, excess baggage costs, airport parking costs, vaccination costs and administrative formalities, laundry, telephone charges, beverages, excursions and, more generally, any service not expressly included in the order form.

4.4.

It is possible that you may not pay the same price as someone else benefiting from the same service during the same period on the same vessel. Other passengers sailing with you during the stay may have paid a higher or lower rate than yours for the same service, depending on supply and demand conditions at the time of their booking. This can result from several factors that vary over time, including:

• temporary promotions offered by YACHT WITH US partners;

• the ease with which the partner can market the stays, which may lead to price adjustments upwards or downwards;

• boat occupancy: with some partners, the price of the first cabin booked on a given cruise is higher than the following ones, to ensure departure regardless of whether the subsequent cabins are rented.

4.5.

Published prices are for indicative purposes only, and only the contractual price confirmed during the booking process shall be definitive. Prices are established based on the costs of goods and services integrated into cabin charters, including fuel prices.

However, in accordance with applicable legislation, adjustments to the price may become necessary. The price of the services may, at the request of the service providers, be modified up to 20 days before the departure date according to significant variations affecting, in particular, transport costs resulting from the cost of fuel or other energy sources, the level of taxes or fees imposed by third parties (including embarkation and disembarkation taxes and tourist taxes), or exchange rates.

Such changes shall only be reflected in the price proportionate to their impact on the calculation of the price of the service.

In the event of an upward modification exceeding 8% of the total price, the Client shall be informed and may either accept the modification or cancel the order free of charge, provided that the Client notifies YACHT WITH US by email within the specified deadline.

4.6.

Amendments to your cabin charter (including change of name, dietary requirements or additional services) may incur additional fees and must be confirmed in writing or via email by YACHT WITH US.

4.7.

A credit card processing fee of up to 4% may apply where the total booking amount exceeds USD 5,000 and the Client refuses to pay by bank transfer. In such cases, YACHT WITH US shall communicate this additional fee to the Client in advance.

4.8.

All online payments are firm and final and cannot be refunded without the prior consent of YACHT WITH US. No refund request may be made through the bank used to process the payment or through any other third party. Refunds may only be issued in accordance with the applicable Cancellation Policy.

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Article 5: Payment

A deposit of 30–50% of the total cabin charter cost is required depending on the partner’s requirements. For bookings made less than 60 days before departure, full payment (100%) is required at the time of booking.

The remaining balance must be paid no later than 90 to 60 days before departure, depending on the partner’s requirements.

Specific payment details and deadlines will be provided by YACHT WITH US via email. Payment may be made via bank transfer or credit card (Visa, Mastercard or AmEx).

Failure to pay within the applicable deadlines shall result in cancellation and applicable penalties.

 

Article 6: Cancellation and amendments

6.1. Cancellation by the Client

In the event of cancellation, the Client shall inform YACHT WITH US directly by email, with acknowledgement of receipt by the relevant YACHT WITH US advisor.

The applicable cancellation policy is specified for each individual cabin yacht charter in the “Important Information” section on the relevant cabin charter page of the YACHT WITH US website and shall apply once a booking is confirmed.

Cancellation terms depend on the timing of cancellation and the requirements of the relevant partner (cruise organiser, fleet operator or charter agency). The default cancellation policy is as follows:

• More than 60 days before departure: deposit retained;

• Less than 60 days before departure: 100% charged.

If the “Important Information” section of the relevant cabin charter webpage specifies a different cancellation policy, that policy shall prevail over the provisions of this Article 6.

Failure to meet payment obligations constitutes cancellation by the Client.

Failure of the Client to present themselves at the time of departure shall be deemed a cancellation of the reservation on the day of departure.

Any cancellation, denied boarding or shortening of the cruise resulting from non-compliance with travel document, visa or vaccination requirements shall be considered a cancellation by the Client and shall give rise to the cancellation fees set out in this Article 6.

 

6.2. Cancellation by the partner

In the event of cancellation of the cabin charter by the partner (fleet operator, cruise organiser, charter agency or yacht owner) due to exceptional and unavoidable circumstances, technical reasons or other reasons defined by the partner’s Terms and Conditions, YACHT WITH US undertakes to inform the Client without undue delay and to make reasonable efforts to offer a service of similar or superior quality.

If no alternative cabin charter can be arranged, YACHT WITH US will facilitate the refund of the sums paid by the Client, without any additional compensation being due.

 

Article 7: Formalities

The Client is solely responsible for obtaining all necessary travel documents, visas, vaccinations and complying with the entry requirements of the countries visited during the cabin charter/trip.

Any cancellation, denied boarding or shortening of the cabin charter resulting from non-compliance with travel document, visa or vaccination requirements shall be considered a cancellation by the Client and shall give rise to the cancellation fees set out in Article 6.

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Article 8: Air travel

YACHT WITH US may recommend third-party flight providers or travel agents but bears no responsibility for such services.

 

Article 9: Luggage

The Client remains fully responsible for their luggage and personal belongings.

 

Article 10: Insurance

Clients are strongly advised to obtain comprehensive travel insurance covering cancellation, medical expenses, repatriation and loss of belongings.

 

Article 11: Liability limitation

YACHT WITH US acts solely as an intermediary between the Client and third-party cruise organisers, fleet operators, charter agencies and yacht owners.

To the fullest extent permitted by applicable law, YACHT WITH US shall not be liable for any indirect, incidental, consequential or non-material damages, including but not limited to loss of enjoyment, loss of opportunity, emotional distress, additional travel expenses, missed connections or commercial loss arising out of or in connection with the booking, cancellation, modification or performance of the cabin charter/trip.

YACHT WITH US shall not be held liable for any acts, omissions, negligence, delays, accidents, technical failures, force majeure events, weather conditions, governmental actions or failures attributable to third-party service providers.

In any event, and to the fullest extent permitted by applicable law, the total liability of YACHT WITH US arising from or connected to the booking shall not exceed the total amount paid directly to YACHT WITH US by the Client for the relevant booking.

Nothing in these Terms and Conditions shall exclude or limit liability where such exclusion or limitation is prohibited under applicable law.

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Article 12: Personal information

Client data is used solely for booking and service delivery purposes and is handled in accordance with applicable data protection laws.

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Article 13: Intellectual Property and Copyright Complaints

All content displayed on this website, including but not limited to text, graphics, logos, images, videos, and media materials, is the property of YACHT WITH US or its respective licensors and content providers unless otherwise stated.

If you believe that any material available on this website infringes your copyright or intellectual property rights, please notify us at info@yachtwithus.com with the following information:

• identification of the copyrighted work claimed to be infringed,

• identification of the allegedly infringing material,

• your contact information,

• and a statement that you believe in good faith that the use is unauthorized.

YACHT WITH US will investigate all legitimate notices and may remove or disable access to the relevant content where appropriate.

 

Article 13: Severability

If any provision of these Terms and Conditions is deemed invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect.

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Article 14: Itinerary changes

Itineraries, journey times and stops are provided for indicative purposes only and may be modified according to operational requirements, including but not limited to technical requirements, safety requirements, governmental regulations, situations affecting the ports concerned and weather conditions.

The crew and captain of the vessel shall remain the sole decision-makers regarding the navigation route, itinerary and operational management of the cruise.

YACHT WITH US shall not be held liable for any modification, delay, omission of stops or changes to the itinerary resulting from such circumstances.

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Article 15: Complaints – Disputes – Applicable law

Any complaint must be submitted in writing or via email to YACHT WITH US within a maximum period of twenty-one (21) days following the Client’s return from the trip.

The Client is required to notify any issue as soon as reasonably possible during the trip.

Failure to notify a complaint during the trip may affect the amount of compensation where the issue could have been resolved on-site.

After the 21-day period, complaints may be deemed inadmissible.

In the event of a dispute, the parties shall first seek an amicable resolution. Failing agreement, the dispute shall be subject to the jurisdiction of the courts of England and Wales and governed by English law.